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Privacy Policy

Information We Collect

We may collect personal information in the following ways:

  • Information you provide directly, such as your name, email address, or other details, when you:

    • Sign up for a newsletter or download a free resource

    • Fill out a contact form or survey

    • Purchase a product or service

    • Communicate with us via email or other channels

  • Information collected automatically, such as:

    • IP address, browser type, and device information

    • Pages visited and time spent on the site

    • Referring website or search engine

    • Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

  • Provide and improve our services and website

  • Respond to your inquiries and support requests

  • Send newsletters, updates, and promotional content (with your consent)

  • Process payments and deliver purchased products or services

  • Monitor website performance and user engagement

We do not sell, rent, or trade your personal information.

Email and Electronic Communications

By providing your email address or contacting us through this website, you consent to receive electronic communications from us. These may include updates, service information, or promotional content.

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You may unsubscribe at any time using the link provided in our emails or by contacting us directly.

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Please note that while we take reasonable steps to protect your privacy, email is not a fully secure medium. Avoid sharing sensitive personal information via email.

Cookies and Tracking Technologies

This website uses cookies and similar technologies to enhance your experience and analyze site traffic. You can adjust your browser settings to refuse cookies or alert you when cookies are being used.

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We may also use third-party analytics tools (e.g., Google Analytics) to understand how visitors interact with the site.

Third-Party Services

We may share your information with trusted third-party providers who help us operate our business, deliver services, and communicate with clients. These may include:

  • MailerLite – for email marketing and newsletter delivery

  • PayPal and Venmo – for secure payment processing

  • Calendly – for scheduling appointments and managing availability

  • Zoom – for virtual meetings, workshops, and coaching sessions

  • Carepatron or PracticeBetter – for secure documentation, client records, and service delivery

These providers have their own privacy policies and are responsible for safeguarding your data in accordance with those policies. We recommend reviewing their policies if you have concerns about how your information is handled.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure. You share information at your own risk.

Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data

  • Withdraw consent for communications

  • Request information about how your data is used

To exercise these rights, please contact us at [Your Email Address].

Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Your continued use of the website after changes are posted constitutes your acceptance of the updated policy.

GDPR Rights

If you are located in the European Union, you are entitled to certain rights under the General Data Protection Regulation (GDPR), including:

  • The right to access, correct, or delete your personal data

  • The right to restrict or object to how your data is processed

  • The right to withdraw consent at any time

  • The right to data portability

  • The right to lodge a complaint with a supervisory authority

We will retain your information only as long as it serves the purpose for which it was collected, or until you request its deletion.

If you wish to exercise any of these rights, please contact us at [Your Email Address]. We will respond promptly and respectfully.

If you have any questions about this Privacy Policy, please reach out:

Via Nueva Wellness, LLC, d/b/a Via Nueva Wellness.

info@vianuevawellness.com

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Updated November 2025

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© Via Nueva Wellness, 2025. All rights reserved. Via Nueva Wellness is a registered fictitious name of Via Nueva Wellness LLC, a Florida limited liability company.

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